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When I was 5 years old my parents Bill and Isobel, moved to Stokesley and started a business supplying and installing Blinds. My parents had three shops, one inside the Middlesbrough Hill Street Centre, one in Darlington Town Centre, and Stokesley where they also manufacturered their blinds. They eventually pulled out of the town centres due to high rent and rates and by the time my husband and I joined the company in 2001, they ran the company from their Showroom and Factory in Stokesley on the Terry Dicken Estate.
Our great reputation meant that the business grew and grew, and our Factory was unable to cope with the volume of orders, so we took the brave decision to give up the manufacturing and concentrate on Customer Service. In 2007 we expanded our Shop, creating a 100 square meter Showroom which looked fabulous.
Although my parents retired they were never far should we require advice from their years of experience. The business traded under the name Apollo Blinds until 2010 when the family decided it was time for a change and we left the franchise group. This saw the start of our new and exciting transformation to Mulberry Blinds, an independent store. With the re-brand we also re-designed the Showroom again and in 2011 we were proudly awarded for our beautiful Showroom. We were awarded a title of Gallery Store and have held the title for the North East ever since. This recognition for our Showroom and Service has brought customers from York, Harogate, Newcastle and even Birmingham.
We have a fantastic following of customers from before and after our name change. I am often asked how my parents are doing which is lovely. Our business has been running for over 25 years now and we have been lucky enough to have built our business through providing good friendly customer service, for which I am very proud.
Take a look at our Showroom or find out more about the Mulberian Team.